About Us
Mathalie Care Services provides a range of specialist services to Local Authorities, The NHS, Private Companies and Individuals across a wide range of areas such as harrow and all surrounding areas in London. Having built our reputation on transparency and dependability we are now recognised as one of the leading providers of permanent and contract staff across a wide range of disciplines.
Our carers genuinely want to provide the best care and are regularly trained in specialist areas of care so they can be at their best for you and/or your loved ones.
Equality and diversity is an area of our work where we will strive to make sure that everyone is treated with respect and dignity at all times; regardless of their origin, age or background. We will ensure that all Service Users and Staff have the fullest opportunity to freedom of speech; giving them independence, choice and control over their lives.
Our aim is to also make sure that it is peoples’ rights to decide on how they want to live and be supported in their own homes in a non-discriminatory manner. All our staff are properly trained and this enables us to promote and understand service users’ needs regardless of who they are.
Service users are able to use our complaint procedure to make sure that we address any concerns immediately. We take the feedback of our service users seriously, and will strive to show you how your feedback has helped to shape the service we provide.